Return Policy
Return & Refund Policy
We want you to feel totally happy with your order! If you’re not fully satisfied, we’ve made returns simple and stress‑free.
1. Return Window You can apply for a return within 7 days after receiving your order.
2. Condition for Return
• Items must be unopened, unused, and in their original sealed packaging.
• Products with broken seals, opened packages, or signs of use cannot be accepted.
• All original tags, packaging, and accessories must be included.
3. How to Return
1 Contact our customer service with your order number and return reason.
2 Follow the return instructions we provide.
3 Send the item back in its original unopened condition.
4. Refund Process • Once we receive and inspect your unopened item(usually takes 7 days), we will process your refund.
• Refunds will be returned to your original payment method.
• It usually takes 3–7 business days for the refund to appear in your account.
• Original shipping fees are non‑refundable unless the item is faulty or we sent the wrong order.
5. Non‑Returnable Items
We cannot accept returns for:
• Opened or used items
• Custom or personalized products
• Final‑sale items
If you have any questions, we’re here to help — just send us a message!